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Place An Order, Shipping, Return Policy, FAQ
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Placing An Order With Phoenician
Interiors Office Furniture Is Easy, Safe, And Available 24/7.
We Prefer To Place Orders As Described Below Because:
(a) Stock Changes Daily
(b) To Ensure You Receive
The Correct Delivery Services
(c) To Provide Personal Service & Make Sure It’s Done Right!
Option
1) To Place An Order, Call Us At 480-784-7800, Monday thru Friday, 10 a.m.
to 6 p.m Arizona Time Zone
Option 2) Send An Email To Us and Tell Us What You Want To Order
and Your Contact Info, and We'll Email or Call You To Finalize.
Option 3) Click PLACE AN ORDER Page Here
AFTER WE RECEIVE YOUR ORDER Within a Few Hours We Will Email To You
An Invoice, Which Outlines Everything About Your Purchase, the Delivery, and Allows
You To Make Payment.
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Shipping Already Included In Prices
On Most Items |
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SHIPPING IS ALREADY INCLUDED IN THE PRICE ON MOST ITEMS (To Many Continental USA Addresses*)
Where shipping is not included, call us for a quick 1-minute quote!
*We Do Not Ship To California, Sorry.
Delivery to a Home, Home-Based Business, School, and Church may have small extra
cost of $79 for some items.
On rare occasion there
may be small extra shipping costs to remote locations.
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Delivery time varies per location. Transit time from our warehouse to your
door is normally 1-3 days for most areas, possibly 4-6 days for remote
locations.
After Order Is Placed, Furniture Is Prepared For Shipment Within 24-48
Hours.
Estimated Times Do Not Include Weekends And Holidays.
Expedited Delivery Available For An
Extra Cost.
All Customers Are Provided With 24/7 Tracking.
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Delivery Service Included |
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Most items ship via full-size semi-truck
and include delivery to your building’s loading dock or curbside.
The customer
is responsible for carrying their boxes inside.
Inside Delivery is an extra cost, and includes
the driver carrying the boxes to your first entrance.
You may upgrade to installation and set-up at any location
for an additional cost. Inquire.
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Delivery To Alaska, Hawaii,
Canada, Worldwide |
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There is an extra cost to ship to Alaska, Hawaii, Canada and Worldwide locations. Inquire.
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We will accept order cancelations and give an immediate refund if the furniture has not been picked
up for shipment.
We usually ship items within
24 hours. So please Contact Phoenician Interiors ASAP by phone at (480)784-7800 to cancel the order.
If an order already in transit must be canceled due to special circumstances, round-trip shipping charges and a 35%
restocking fee will apply.
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We accept MasterCard, Visa, Discover, American Express, Wires, ACH, and Checks.
We also accept P.O.s from customers upon credit approval.
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Photos Of Furniture & Item
Descriptions
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The photographs provided, the item descriptions, and the
item measurements are obtained from the manufacturer and some of our own firsthand inspections of the furniture. While Phoenician
Interiors strives to provide the most accurate and up-to-date information for the item, finishes can vary slightly with each
production and the manufacturer reserves the right to change and modify specifications without notice, including making slight
changes in measurements, colors, finishes, functionality.
The photographs represent the accuracy of the item as far as a photograph will allow, taking into consideration
the lighting, camera flash, etc. And the settings on computer monitors can also alter the colors in the photos shown. Always
measure the area where the items are going to be placed. And if precise measurements and precise colors and finishes are essential,
please contact us so we may answer any questions you have. We reserve the right correct errors and typos in pricing,
descriptions, measurements, etc.
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We will never sell or share any information you provide to us.
All financial information is used solely for processing payment and not retained.
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We do not accept returns, and here is why:
1) Furniture is a great expense
to protectively pack, palletize, ship and deliver.
2) Phoenician Interiors Office
Furniture sells Furniture and Chairs that are Brand New, Never Returned,
Never Used.
3) It is very expensive for a customer to return an item and pay round-trip shipping costs
and a restocking fee. After those fees are deducted, the refund remaining would not be worth it for the customer.
4) When other retailers accept returns, they take the returned/used furniture and clean it up, repackage it, and resell it
as a brand new item to the next customer. We do not follow such practices.
Your 100% satisfaction is guaranteed! In the unlikely event the furniture is received with damage, the item will be immediately repaired or replaced to
your complete satisfaction.
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Phoenician Interiors is here to assist you
for your LIFETIME of ownership!
Our manufacturers provide warranties
with various periods of coverage from one year to a Lifetime, depending on the piece, and a written warranty is provided with
every purchase.
We work with only the finest, long-established manufacturers in the industry. Should your
furniture require service, we are here to assist you in facilitating your service needs with the manufacturer! And if
your furniture requires service after a warranty has expired, we are here to find solutions and assist
you with repairs and replacement.
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