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Place An Order, Shipping, Return Policy, FAQ

How To Order

Placing An Order With Phoenician Interiors Office Furniture Is Easy, Safe, And Available 24/7.

We Prefer To Place Orders As Described Below Because:
(a) Stock Changes Daily
(b) To Ensure You Receive The Correct Delivery Services
(c) To Provide Personal Service & Make Sure It’s Done Right!

Option 1)  To Place An Order,  Call Us At 480-784-7800,  Monday thru Friday,  10 a.m. to 6 p.m Arizona Time Zone

Option 2)  Send An Email To Us and Tell Us What You Want To Order and Your Contact Info, and We'll Email or Call You To Finalize.
Option 3)  Click 

Within a Few Hours We Will Email To You An Invoice, Which Outlines Everything About Your Purchase, the Delivery, and Allows You To Make Payment.

Shipping Already Included In Prices  On Most Items

(To Many Continental USA Addresses*)
Where shipping is not included, call us for a quick 1-minute quote!

*We Do Not Ship To California, Sorry.

Delivery to a Home,  Home-Based Business,  School,  and Church may have small extra cost of $79 for some items.

On rare occasion there may be small extra shipping costs to remote locations.

Delivery & Shipping Days

Delivery time varies per location.  Transit time from our warehouse to your door is normally 1-3 days for most areas, possibly 4-6 days for remote locations.

After Order Is Placed, Furniture Is Prepared For Shipment Within 24-48 Hours.
Estimated Times Do Not Include Weekends And Holidays.
Expedited Delivery Available For An Extra Cost.
All Customers Are Provided With 24/7 Tracking.

Delivery Service Included

Most items ship via full-size semi-truck
and include delivery to your building’s loading dock or curbside.

The customer is responsible for carrying their boxes inside.

Inside Delivery is an extra cost, and includes the driver carrying the boxes to your first entrance.

You may upgrade to installation and set-up at any location for an additional cost.  Inquire.

Delivery To Alaska,  Hawaii,  Canada,  Worldwide

There is an extra cost to ship to Alaska, Hawaii, Canada and Worldwide locations.  Inquire.

Order Cancelation Policy

We will accept order cancelations and give an immediate refund if the furniture has not been picked up for shipment.
We usually ship items within 24 hours.  So please Contact Phoenician Interiors ASAP by phone at (480)784-7800 to cancel the order.
If an order already in transit must be canceled due to special circumstances, round-trip shipping charges and a 35% restocking fee will apply.

Payments Accepted

We accept MasterCard, Visa, Discover, American Express, Wires, ACH, and Checks.
We also accept P.O.s from customers upon credit approval.

Photos Of Furniture  &  Item Descriptions

The photographs provided, the item descriptions, and the item measurements are obtained from the manufacturer and some of our own firsthand inspections of the furniture. While Phoenician Interiors strives to provide the most accurate and up-to-date information for the item, finishes can vary slightly with each production and the manufacturer reserves the right to change and modify specifications without notice, including making slight changes in measurements, colors, finishes, functionality.

The photographs represent the accuracy of the item as far as a photograph will allow, taking into consideration the lighting, camera flash, etc. And the settings on computer monitors can also alter the colors in the photos shown. Always measure the area where the items are going to be placed. And if precise measurements and precise colors and finishes are essential, please contact us so we may answer any questions you have.  We reserve the right correct errors and typos in pricing, descriptions, measurements, etc.

Privacy Policy

We will never sell or share any information you provide to us.  All financial information is used solely for processing payment and not retained.

Return Policy

We do not accept returns, and here is why:

1) Furniture is a great expense to protectively pack, palletize, ship and deliver.

2) Phoenician Interiors Office Furniture sells Furniture and Chairs that are Brand New,  Never Returned,  Never Used.

3) It is very expensive for a customer to return an item and pay round-trip shipping costs and a restocking fee.  After those fees are deducted, the refund remaining would not be worth it for the customer.

4) When other retailers accept returns, they take the returned/used furniture and clean it up, repackage it, and resell it as a brand new item to the next customer. We do not follow such practices.

Your 100% satisfaction is guaranteed!  In the unlikely event the furniture is received with damage, the item will be immediately repaired or replaced to your complete satisfaction.

Warranty Info

Phoenician Interiors is here to assist you for your LIFETIME of ownership!

Our manufacturers provide warranties with various periods of coverage from one year to a Lifetime, depending on the piece, and a written warranty is provided with every purchase.

We work with only the finest, long-established manufacturers in the industry.  Should your furniture require service, we are here to assist you in facilitating your service needs with the manufacturer!  And if your furniture requires service after a warranty has expired, we are here to find solutions and assist you with repairs and replacement.